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Odigo was busy at the ExCeL again this year with presentations, a bustling stand, demos, a missing-piece competition and plenty of team spirit. Here are the key moments from the event that we’d like to share with you.
Presented by Marcus Hickman from well-known market research agency Davies Hickman. Our first sponsored presentation was a practical new look at some of our AI for CX survey findings. Focussed on answering top contact centre questions surrounding AI the research was used to highlight the most appealing applications, the ways AI can improve CX and much more. If you missed out you can view the recording here.
Odigo’s Richard Holland and Salesforce’s Simon Kelly used real examples from successful organisations to ground their presentation in contact centre reality. When investing in AI and automation, value and maximising functionality are top priorities. This is especially true when, in a world of intense competition, modernising service needs to be on-point so as not to alienate customers. For all the advice and use cases watch the recording here.
It was great to be back meeting with existing and new customers in person to discuss and demonstrate the value of the Odigo solution.Melissa Cowdry | UK Field Marketing Director
It was great to be back meeting with existing and new customers in person to discuss and demonstrate the value of the Odigo solution.
Thank you to everyone who visited our stand and got involved in our competition, check out all the missing piece photos on LinkedIn. It proved to be a great conversation starter for brilliant insights from guests and visitors.
Momentum grows as milestones are reached. The first half of 2025 highlights Odigo’s strong growth, powered by the dedication and collaboration of all our teams.
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