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Odigo has a proven track record of delivering innovative CX solutions that achieve the result your customers require. Managing over 3 billion interactions for more than 250 of the world’s leading brands means we have the experience you’re looking for in a CCaaS provider.
We are accessible and approachable, and you will have a personal relationship with our dedicated sales and delivery teams. Preferring quality over quantity, we select only the organisations that are as committed as we are for our reselling partnerships.
We work closely with our partners to ensure they have everything they need to propose, sell, implement and support Odigo solutions. That includes lead generation campaigns and training sessions, along with support in pre-sales and build phases of projects.
Our robust solutions seamlessly integrate with a wide range of CX technologies and ecosystems, so you can confidently offer Odigo solutions to all your clients. Smoothly integrate with leading CX providers, including Salesforce, Verint, Google Dialogflow, IBM Watson and many others through our wide range of APIs.
Rely on a dedicated Partner Manager, Service Delivery Manager and specialist teams who provide local, pre-sales and sales support.
Get the latest insights on market trends, best practices and emerging technologies, along with pre-sales presentations, RFP materials and resources including use cases, certifications, SLAs, quotations and detailed product documentation.
Enjoy comprehensive training sessions designed for your project managers, developers and sales teams, along with monthly product webinars.
Implement a tailored 24-month go-to-market plan designed between your team and Odigo experts that includes joint communication campaigns, newsletters and other actions to generate leads.
Leverage your Odigo demo account and sandbox to conduct insightful customer presentations that prove your value.
We are extremely proud to be recognised as a Leader in the ISG Provider Lens™ Contact Centre as a Service – CX 2020 Global Quadrant Report. As the only European company named to this prestigious list, it gives us great satisfaction to know that our teams’ commitment to developing open, innovative CCaaS solutions that enrich customer and agent experiences is appreciated by ISG.
[We] are proud to be the only European Contact Centre as a Service (CCaaS) provider named a Visionary in the 2020 Gartner Magic Quadrant for Contact Center as a Service. We believe our cutting-edge innovations in artificial intelligence (AI) and natural language understanding (NLU) distinguish Odigo as a forward-thinking player on the world market.
Odigo named a Visionary in the 2021 Gartner® Magic Quadrant™ for Contact Center as a Service for the second year in a row.
Leader for Growth on the Frost & Sullivan Frost Radar™: European CCaaS Market, 2021.
*Gartner and Magic Quadrant are registered trademarks of Gartner, Inc.
Looking for a committed relationship with one of the most innovative providers of CCaaS solutions? Get in touch with our team!
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