Get access to all the tools and information necessary for the customer's life cycle at Odigo by heading to our client portal
Share screens and enable your contact centre agents to use video for personalised support.
Send documents and multimedia files.
Empower your contact centre agents to resolve complex issues over video with tools to point, measure, draw, annotate, pause and zoom.
Enable your contact centre agents to initiate a live chat over video and send specific links or files.
Strengthen your abilities to deal with this increasingly crucial customer service channel.
Send accurate responses to complex customer service queries and avoid potential overloads.
Provide timely and context-based support from your virtual or human customer service agents.
Improve communication with customers on emerging channels.
Respond to customers’ needs in real-time.
Cut wait times and communicate with all customers, on any phone.