Cookie Settings

Request a demo

Get access to all the tools and information necessary for the customer's life cycle at Odigo by heading to our client portal

My Odigo

The integration of unified communications with your CCaaS solution makes teamwork easier

Unified communications (UC) enable your agents to access multiple communication channels using a single application that runs on any device.

The integration of unified communications with your contact centre solutions delivers real value

Greater flexibility

Enable your staff to work from wherever is convenient to improve performance and engagement.

Enhanced teamwork

Foster more effective team collaboration and drive efficiency through the integration of unified communications with your CCaaS solution.

Streamlined communication

Speed up processes through softphone communication, video chat and screen sharing from any device.

Reduced costs

Enjoy all the capabilities of on-site communication without the overheads.


Link your existing unified communications software to a CCaaS solution through open APIs that enable integration with a wide variety of UC solutions.

Microsoft Teams

Provide a rewarding computer telephony integration (CTI) experience that empowers front-line agents and back-office staff with unified communications software to make real-time collaboration convenient and practical for all employees involved in customer journeys.

The integration of CCaaS and unified communications solutions is the most effective way to address new ways of working and ensure optimal call quality, cost optimisation, increased employee collaboration and unification of tools.
Leila Ghouddan Product Marketing Manager


Leila Ghouddan

See what the integration of your unified communications solution with Odigo can do for you

Show more
  • Better customer service
  • Streamlined communications
  • Increased operational efficiency
Talk to an expert

Discover additional advantages our cloud-based contact centre solutions offer

CRM integration

Learn more about seamlessly integrating your CRM with our Odigo CCaaS solutions.

AI connectors

Integrate your Odigo CCaaS solution with AI from industry leaders, such as Google Dialogflow and IBM Watson.


Connect all your CRM, UCaaS, WFO, AI and ERP/IS solutions through a wide range of application programming interfaces (APIs).

Trust and security

Rely on a cloud-based solution that complies with all security standards.

The Odigo Global Voice Network

Benefit from a global reach through the Odigo Global Voice Network that integrates with local telcos in over 100 countries.