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Enable your staff to work from wherever is convenient to improve performance and engagement.
Foster more effective team collaboration and drive efficiency through the integration of unified communications with your CCaaS solution.
Speed up processes through softphone communication, video chat and screen sharing from any device.
Enjoy all the capabilities of on-site communication without the overheads.
Link your existing unified communications software to a CCaaS solution through open APIs that enable integration with a wide variety of UC solutions.
Provide a rewarding computer telephony integration (CTI) experience that empowers front-line agents and back-office staff with unified communications software to make real-time collaboration convenient and practical for all employees involved in customer journeys.
The integration of CCaaS and unified communications solutions is the most effective way to address new ways of working and ensure optimal call quality, cost optimisation, increased employee collaboration and unification of tools.