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Odigo, a global leader in Contact Centre as a Service (CCaaS) solutions, has been named as a Visionary in the 2021 Gartner® Magic Quadrant™ for CCaaS for two years in a row.
Several members of the Odigo UK sales team participated in a charity golf day in aid of Shooting Star Children’s Hospices at the end of August.
Independent research commissioned by Odigo shows that industry leaders believe AI will significantly improve CX offerings, but the growing skills gap threatens adoption
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