Get access to all the tools and information necessary for the customer's life cycle at Odigo by heading to our client portal
Monitor your omnichannel results and manage your KPIs in real-time.
Leverage behavioural targeting based on customer journey, segmentation, products or pages viewed.
Easily route customer service and sales chats to the right agent.
See what your customers see and provide your agents with the full context of a customers’ interaction from their digital footprint.
Anticipate and understand customer intent during a live chat.
Ensure high-quality communication without grammar or spelling mistakes.
Strengthen your abilities to deal with this increasingly crucial customer service channel.
Send accurate responses to complex customer service queries and avoid potential overloads.
Improve communication with customers on emerging channels.
Respond to customers’ needs in real-time.
Cut wait times and communicate with all customers, on any phone.
Assist customers by seeing what they see, using co-browsing.