Get access to all the tools and information necessary for the customer's life cycle at Odigo by heading to our client portal
Easily route emails and choose the configuration you prefer (IMPA, POP, Postmark).
Benefit from up-to-the-minute message status along with a full history of clients’ interactions with your organisation.
Provide a centralised view of all your digital channels, including email.
Send automatic acknowledgement and/or responses via a choice of templates, monitored by your agents.
Ensure high-quality email communication without grammar or spelling mistakes.
Categorise, forward, archive and postpone emails for more efficient contact centre email management.
Monitor your omnichannel results and manage your KPIs in real-time.
Industry: Financial Services and Insurance
Markets: Benelux France
Markets: Asia Europe South America