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Businesses building winning customer experience strategies with Odigo

What our clients say about Odigo

Luminus
The ease of integration with our CRM, Salesforce and the omnichannel capacity are the main advantages of the Odigo platform for Luminus.
Stephan Cludts
Manager Customer Experience & Care

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Mr. Bricolage
Since we installed Odigo, our resolution rate has increased by 20%
Chantal Guilmain
Digital and Client UX Director

Mr. Bricolage

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KparK
Our customer relations centre uses an Odigo solution. It works perfectly. We chose Odigo because it allowed us to virtualise customer relationships.
François Banse
Digital and Field Marketing Manager

KparK

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OUI.sncf
Odigo has been a OUI.sncf’s partner for a few years now and is a vitally important partner.
François Julia
Customer Relationships Director

OUI.sncf

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Malakoff Humanis
14% of our incoming call flow is automated. Of that 14%, 47% is managed without the help of an agent.
Isabelle Rault-Diamé
Customer Relationships Director

Malakoff Humanis

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Chronopost
We observed an improvement in regards to ease-of-management and reporting, which has led to increased productivity and better management.
Frédéric Bernard
Customer Experience Director

Chronopost

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  • Luminus
  • Mr. Bricolage
  • KparK
  • OUI.sncf
  • Malakoff Humanis
  • Chronopost
Showing 7 matching results (Page 1 of 1)
PMU Industry: Media & Entertainment Market: France
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Luminus Industry: Utilities Market: Benelux
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OUI.sncf Industry: Digital tourism Market: Europe
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Mr Bricolage Industry: Retail Market: France
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KparK Industry: Retail Market: France
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Malakoff Humanis Industry: Insurance Market: France
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Chronopost Industry: Express delivery Market: France
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