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Seamlessly and rapidly unify your cloud contact centre with your IT landscape thanks to Odigo Integration and Professional services.
Build use cases, bots, agent coaching and CX strategies to deliver outstanding customer service.
Design the optimal configuration of Odigo CCaaS capabilities for your business needs and launch your new solution rapidly and efficiently to minimise time to value (TTV).
Deploy a solution that is fully optimised for your information systems and customer context, and adopt the transition strategy that is right for your business.
Get expert support in planning, creating and maintaining customer experience excellence at the core of your cloud contact centre solution.
Achieve rapid, seamless adoption of your Odigo CCaaS solution and continuous improvement with change management and customer success coaching.
Help your agents rapidly transition to your new contact centre solution and build expert skills for the future.
Ensure your contact centre can provide the highest level of service to your customers without disruption thanks to 24/7/365 support.
We pride ourselves on our ability to offer our clients expert services in every area of contact centre solutions, from planning to deployment to building valuable results over the long term. Our services leverage 20 years of experience delivering CCaaS solutions for over 200 clients in every sector.
Industry: Retail
Markets: France
Markets: Benelux
Industry: Logistics
Markets: Europe
Industry: Express delivery
Industry: Insurance
Industry: Digital tourism
Markets: Asia Europe South America
Industry: Public Sector
Industry: Financial Services and Insurance
Odigo is officially one of UK’s Best Workplaces™ for Women!
Odigo is officially one of UK’s Best Workplaces™ for Wellbeing!
As an international leader in customer experience we have offices around the globe. Get in touch with an expert at an office near you or reach out to our headquarters for support in transforming your CX.
