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With Acceo, ensure full accessibility to your services for Deaf, hard-of-hearing and non-French-speaking hearing customers, by phone, via video-call or on-site. A smooth, barrier-free communication experience, whatever the context.
Make your phone numbers and locations accessible to Deaf or hard-of-hearing users. Personalized access link, integration on your website and listing in the Acceo directory.
Welcome Deaf or hard-of-hearing customers without barriers. Direct communication enabled by our live interpretation and instant transcription services.
Live French/LSF (French Sign Language) interpretation, Live Speech Transcription (TIP), Cued speech, and continuous automatic speech recognition.
Assist non-French-speaking hearing customers in video calls or oface to face exchange thanks to our certified foreign-language interpreters. Over 150 languages available. Direct, fluid and barrier-free communication.
95% of calls are answered in under 30 seconds. Acceo provides a reliable and consistent service.
For the past 20 years, SUEZ Eau France has been committed to ensuring accessibility for its customers. Their continuous search for innovative solutions to improve the customer journey’s accessibility led them, 10 years ago, to begin collaborating with Acceo.
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