Access Odigo Connect

Filter by applications

AI & AnalyticsChannelsCRM & BPMCustomer’s voiceSecurity & OperationsTeams engagementTelecoms

Filter by publisher

Odigopartner

Security & Operations PCI DSS – Voxpay Assist Integrated with the Odigo's call flow, Voxpay DTMF clamping technology allows any agent to get the credit card details of a client over the phone, without any communication breakdown, all PCI DSS level 1 certified. No need to leave Odigo's window : control the transaction step-by-step and intervene if your client is entering wrong credit card detail. Solution page

Security & Operations PCI Pal Agent Assist Agents use PCI Pal's Agent Assist on live calls to capture card information securely, while maintaining conversation with the customer at all times. Solution page

Security & Operations PCI Pal Digital PCI Pal Digital provides a true omnichannel solution enabling you to take secure payments across digital engagement channels. This functionality is available from within the PCI Pal platform that provides our Agent Assist and IVR secure payment products, so your agents have access to take payments from customers through any channel. Solution page

Security & Operations PCI Pal IVR Payments With the ever-growing demand from omnichannel payments, customers increasingly expect businesses to provide multiple payment and engagement option. PCI Pal’s IVR Payments solution empowers your customers to make payments 24/7 without speaking with an agent or accessing your website. Solution page

CRM & BPM PEGA Odigo offers a CRM connector with Pega to reduce business complexity and provide a seamless use of Odigo software. Using Case Management, Pega Call can capture all agent interactions in a workflow process. Odigo’s CTI events are processed by Pega Call, triggering screen pops within your Customer Service application. Solution page

Teams engagement Peopleware WFM Peopleware is a workforce management platform with all the software, integrations, and resources you need to optimize your WFM process from start to finish. Solution page

Security & Operations Pindrop Pindrop helps contact centers get more from their voice interactions. Pindrop provides security, identity, and intelligence on calls and IVR interactions to help quickly authenticate customers, protect against fraud attacks, and the needed intelligence to serve customers more efficiently. Solution page

Channels Predictive Dialler Designed to streamline outbound campaigns, Noetica's predictive dialler delivers high performance, self pacing, AI powered technology which ensures that agents' talk time is doubled on average when compared to other forms of outbound dialling. The dialler incorporates several worldwide patents, designed to provide a high level of regulatory compliance. Solution page

<< < 1 2 3 4 5 > >>

Access to a wide network of Odigo clients
Increase in business with leads generated by Odigo
Exposure for your company’s logo on Odigo’s websites

Join Odigo Connect

or call us at