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Odigo recommended by 86% of customer reviews
Of these customers, are from very large organisations with over $10 billion in revenue.
Of these customers, are from very large organisations with revenue of $1-10 billion.
All reviews are 4 or 5 stars
Great tool for managing contact centre flows – with fast deployment and implementation. Communication with the product team was excellent and has enhanced the customer experience with the human touch automated responses.
The service supports connecting via all the communication channel option, namely chat, audio & video. The user can also share attachment for proof of any transactional issues.
I am overly impressed with the features so far especially for our IVR designer feature in support of our interactive vocal service.
Odigo has been the central tool in handling the contact central flows with the plus point in terms of integration and pricing. The customer support as also been great. Overall, Odigo is very balanced product in a competitive market.
Odigo’s solution manages 30 M calls. It proves it is a robust solution… We are a customer of Odigo since 2013. We really appreciate the collaboration and the service that is provided. The key points we highly appreciate are: the product, its capacity to adapt to a complex public health entity that manages several regions and has different types of users.
Odigo, the omnichannel contact centre partner all customers should have. We have an important backlog with Odigo in which we have also integrated this experience into the Salesforce CRM and the synergies are extraordinary.
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