AI in UK Contact Centre Verticals: Insurance

Transform your insurance contact centre with AI

Different industries face unique challenges, and the insurance sector is no exception. According to ContactBabel’s AI in UK Contact Centre Verticals: Insurance, the sector is grappling with four key business issues AI can help solve. This report, supported by Odigo, provides insights into how AI can make a measurable difference. 

Discover how insurance contact centres can hone their competitive edge with AI-driven service strategies.

Download the full report to learn how to:

✅ Shorten call durations with AI-powered customer identification, call routing, and post-call wrap-up

✅ Improve uptake of self-service and digital channels, reducing reliance on telephony

✅ Enhance customer loyalty by better serving younger, tech-savvy customers with AI-assisted engagement

✅ Gain a competitive edge with AI-driven competitor insights, real-time analysis, and proactive support

Don’t miss the chance to develop your competitive edge with AI.

Complete the form to download the full report and dive deeper into AI solutions for your insurance contact centre. 

If you can’t see the form on this webpage, please accept the cookies and re-fresh your browser.