Cookie Settings
Get access to all the tools and information necessary for the customer's life cycle at Odigo by heading to our client portal
Customer experience is no longer the exclusive responsibility of contact centres. It is expanding, spreading and becoming a company-wide priority. This is where CXaaS — Customer Experience as a Service — comes into play.
Agentic AI marks a new stage in artificial intelligence — where intelligent agents can think, decide, and act autonomously. Discover how this next evolution of AI transforms customer service, boosts productivity, and integrates seamlessly with contact centre systems to deliver faster, more personalised customer experiences.
Every customer conversation holds untapped value. With Odigo Speech Analytics, you can transform spoken interactions into actionable insights that reduce churn, improve first-contact resolution and elevate CX. Discover how our modular approach helps you capture the full potential of your conversations.
Discover Odigo’s Ebooks, Reports, Guides and more to read in depth analysis and insights in the CX space.
The latest articles from our experts.
What’s happening in the Odigo community calendar?
Register for live sessions, and catch up on what you’ve missed.
Read about the businesses building winning customer experience strategies with Odigo.
Solve your high-priority contact centre challenges with Odigo.
Odigo’s glossary of contact centre, call centre and customer experience vocabulary, terminology and abbreviations.
Odigo is one of just 12 CCaaS providers featured in the 2025 Gartner® Peer Insights™ ‘Voice of the Customer’ for CCaaS report—and one of only two European vendors recognised by the leading analyst firm.
Ziptone, a leading independent customer contact publication, surveyed over 70 European CCaaS vendors and conducted deep research into their technology stacks, compliance posture, and operational transparency.
In 2023, Frost & Sullivan confirms Odigo, as the European CCaaS provider of choice for replacing on-premises solutions.
Odigo named a Visionary in the 2021 Gartner® Magic Quadrant™ for Contact Center as a Service for the second year in a row.
Leader for Growth on the Frost & Sullivan Frost Radar™: European CCaaS Market, 2021.
Odigo named a Leader in the ISG Provider Lens™ CCaaS 2022 report.
Request a demo
Contact our experts
Client testimonials
