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March 18, 2022

Odigo is a leader in the growth category on the Frost Radar™: European Contact Center as a Service Market, 2021

A Frost & Sullivan analyst report

Odigo ranks among the top performers in the Frost Radar™: European Contact Centre as a Service Market, 2021 report, leading the growth sector. Among the top 20 European enterprise cloud contact centre providers analysed by Frost & Sullivan, Odigo is positioned in 1st place for growth and also as one of the top European providers for innovation.

For a more in-depth look at why and how Odigo is a leader in the European CCaaS market, please download the report.

  • Openness: Flexibility to integrate with leading AI technology
  • Scalability: Optimally designed for large contact centres
  • Robust: Capable of handling large call volumes with one of the best-automated routing systems on the market
  • Innovation: Continuously adding new capabilities to enhance agents’ experience
  • Human ethos: Highly driven to deliver solutions that support customer’s needs

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Click here to download the Frost Radar™: European Contact Center as a Service Market, 2021 report.

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