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STARTING FROM JUST £35/MONTH
Fast-track your CX maturity, without the complexity
Odigo Essential simplifies contact centre operations for mid-sized companies by combining technological robustness, fast deployment, and user-friendly design. Thanks to Odigo’s modular, cloud-native CCaaS (Contact Center as a Service) platform, starting from just 50 agents, you can centralise your voice, chat, and email channels within a unified interface. When your teams are close to your customers and your operations are streamlined, you don’t need the complexity of an enterprise suite — you need to save on build costs, accelerate implementation and deliver great experiences without delay.Odigo Essential gives you the power to choose only what you need without having to add features that are not helpful to your team. Discover it in three options: voice, voice and digital channels, plus real-time performance visibility — including an AI-enhanced option — to run a high-performing operation that feels anything but small.
* Administrator & Supervisors licences are free as long as there are minimum 50 agent users
** A segment is a conversation with 4 turns of exchanges between a human and an AI-Powered Chat Bot
You’re not managing thousands of agents across dozens of departments — but you still need to deliver professional service across every interaction.
Fast deployment and intuitive tools mean less time wrangling tech and more time delivering value. Skip complexity, not optimisation.
Your agents know your customers — and your customers expect a personal, seamless experience. Focus on quality service anytime, anywhere.
With nearly 40 years of experience in the market, Odigo provides Cloud Contact Center solutions to some of the largest customer experience operations in Europe
Built in Europe for European priorities of enhanced security, EU-hosting and GDPR compliance, Odigo supports more than 3 billion interations per year
Supporting clients with operations in over 100 countries around the world, as well as more than 150,000 users on the platform 365 days per year
With 64.1% of inbound interactions still taking place via phone (ContactBabel 2025 data) we provide an industry-setting phone call quality standard with a Mean Opinion Score (MOS) of 4.36+
Odigo is one of only 12 CCaaS providers analysed in the 2025 Gartner® Peer Insights™ ‘Voice of the Customer’ for CCaaS — and the only EU-based CCaaS vendor considered in the report
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