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Odigo Omnichannel Bot benefits from Google Dialogflow CX’s Natural Language Understanding capabilities to provide the conversational experiences customers expect. The openness of Odigo’s platform allows leveraging the latest AI innovation from Google Cloud, while benefiting from an end-to-end, leading CCaaS solution.
Advanced recognition of customer intentions and key information to efficiently handle complex interactions.
Capable to handle conversations that deviate from the main topic and seamlessly return to the main flow.
Interactive flow visualization to build and train your bot from scratch or by leveraging pre-built agents.
Build your bot once and then deploy it on both voice and digital channels, leveraging the seamless integration with Odigo CCaaS platform.
Leverage the Dialogflow capabilities in you Odigo Contact Center
Leverage Dialoflow to animate dialogues through Odigo bot
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