Agam Kohli

Agam Kohli has been a pivotal member of Odigo’s team in Europe since 2018. With over 20 years of experience in solution consulting and pre-sales within the contact centre and customer experience industry, Agam has played a crucial role in helping organisations optimise their service delivery through innovative technology.

Throughout his career, Agam has held key positions at leading technology providers, where he has been instrumental in designing and demonstrating cutting-edge contact centre solutions. His deep expertise in AI-driven automation, employee engagement, and omnichannel customer interactions has allowed him to drive digital transformation initiatives for businesses across various industries.

Agam excels at bridging the gap between technical capabilities and business needs, ensuring that organisations leverage the right solutions to enhance customer satisfaction and operational efficiency. By fostering strong relationships and providing strategic guidance, he remains committed to delivering outstanding customer experiences through technology-driven solutions.