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1000+ business leaders weigh in on AI and NLP as a driver of change in their Contact Centres.
Odigo and Davies Hickman have partnered for the 3rd consecutive year to get unique insight into how EU business leaders perceive the role artificial intelligence (AI) can play in the contact centre. The most important highlights from this survey are presented in a three-part eBook series.The first eBook looks in-depth at where EU businesses stand on AI for CX now and what has changed since last year. Some of questions our research has answered include:
For a more in-depth look at where the business world stands on leveraging AI for CX, complete the form on the right and click the submit button
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