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Get access to all the tools and information necessary for the customer's life cycle at Odigo by heading to our client portal
The aim is immediate resolution and when that’s not possible visibility on query progression helps provide peace of mind.
Odigo uses troubleshooting and incident data to spread proactive alerts and advice across its network of customers.
For problem-solvers and those who want to learn more by independently tackling issues the contact centre support portal has plenty of resources.
Our 24/7 service provides a single point of contact for all support issues. We are always here to guarantee high-quality service and responsiveness to our clients.
Odigo
Odigo’s twice-yearly updates mean ongoing training is a core requirement for the contact centre support team.
Dedicated channels to deal with technical, functional or other customer support needs accelerate your route to the right expert and resolution.
Contact centre support isn’t just fixing problems. Odigo is here to help with ‘how to’ queries as well, even setting up and standardising the configuration of certain features.
Odigo’s commitment to quality service includes using tools aimed at predicting and preventing potential incidents that could disrupt your customer interactions.
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