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The AI agent remembers the information to adapt the customer journey.
The AI agent learns from your company’s documents to deliver quick answers.
The experience adapts to the channel and to customer behavior.
Order tracking, accessing account information, password reset…
The results speak for themselves
Time saved on communications and post-processing
Faster call transfers and call qualification
Agent Assist supports your agents, whereas Agentic AI acts autonomously and executes tasks directly.
No. The AI agent can be deployed independently. But it also integrates natively with Odigo’s CCaaS offering.
Smoother customer journeys, faster handling of requests, and enhanced customer satisfaction across all sectors.
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