Cookie Settings

Request a demo

Get access to all the tools and information necessary for the customer's life cycle at Odigo by heading to our client portal

Odigo Client Portal

Agentic AI – Autonomous AI Agent for Your Customer Journeys

Capable of solving the majority of customer requests by itself, AI agents automate your customer relations at scale while offering smooth and personalized experiences. With Odigo you can plug and play with a platform that integrates with your existing systems for easy implementation.

More than just AI — an autonomous agent that serve your customers

Unlike traditional chatbots, your AI agents are able to act autonomously: they understand, decide, and carry out real tasks.

Your organization thus benefits from robust, scalable automation that reduces the workload on your teams and improves customer satisfaction.
illlustration agentic AI

A simple, secure, and effective solution

  • Frictionless deployment: your AI agent is plug and play and installs quickly. It is compatible with your existing solutions.
  • Designed for business use: your teams can administer and supervise without technical skills via a single interface.
  • Scalable: capable of handling large volumes of interactions, regardless of your industry.
  • Enhanced security and responsibility: hosting in Europe, openness to market LLMs, and precise control over agent behavior.
  • Continuous service: available 24/7 via voice, chat, email, or messaging apps for consistent experiences.

When the autonomous agent makes every conversation more natural

With Agentic AI, the customer journey is simplified:
NLU Qualification
No repeated questions

The AI agent remembers the information to adapt the customer journey.

Source-based responses

The AI agent learns from your company’s documents to deliver quick answers.

Fiabilité
Immediate personalization

The experience adapts to the channel and to customer behavior.

Common queries answers

Order tracking, accessing account information, password reset…

The results speak for themselves

0

Time saved on communications and post-processing

0

Faster call transfers and call qualification

Take action today

Show more
  • Offer your customers an intelligent, fast, personalized experience with Agentic AI. Reduce wait times, improve satisfaction, and grow your business.
Request a Demo
or call us at

FAQ

Plus icon Minus icon

What’s the difference from Agent Assist?

Agent Assist supports your agents, whereas Agentic AI acts autonomously and executes tasks directly.

Plus icon Minus icon

Do I need a contact centre management solution?

No. The AI agent can be deployed independently. But it also integrates natively with Odigo’s CCaaS offering.

Plus icon Minus icon

What are the benefits for my business?

Smoother customer journeys, faster handling of requests, and enhanced customer satisfaction across all sectors.

icon icon