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Ensure the confidentiality and integrity of your data with a solution provider which adheres to industry best practices and provides 24/7/365 customer support to handle security alerts and events. Odigo servers are only hosted in facilities with recognized standards and certifications such as a minimum Tier III level standard, PCI DSS and/or ISO 27001 certifications.
Keep your customer data safe by securely developing and testing against security threats. Odigo third-party security experts regularly perform thorough penetration tests and vulnerability assessments on different applications within the product family.
Seamlessly manage access and share policies through single sign-on (SSO) authentication schemes. Communications with Odigo servers are encrypted and designed for separated instances, in accordance with best-of-breed industry standards.
Rely on a cloud-based platform that also maximizes security with regards to human resources (recruitment, training, awareness) and subcontractors management.
Benefit from the implementation of security best practices in order to not only meet industry-based compliance, but also the most stringent, specific requirements.
Micro-segmentation, software filtering, encryption of hard drives, backups and data in transit ensure data privacy at all times.
Intrusion prevention systems, anti-malware controls and virtual patching that accelerate deployment and reduce exposure to threats and vulnerabilities guarantee integrity.
Located on different sites, Odigo data centers benefit from a range of high availability mechanisms.
Real-time log monitoring through our security event information management (SIEM) solutions that raise alerts to the Odigo Security Operation Center (SOC). This is complemented by annual audits and penetration test campaigns on shared and partner environments.
Odigo applies internationally recognized IT security standards. Started in 2012, the following recertifications occurs on a yearly basis:
Learn more about seamlessly integrating your CRM with our Odigo CCaaS solutions.
Exploit communication opportunities by connecting internal and external business tools such as Teams.
Integrate your Odigo CCaaS solution with AI from industry leaders, such as Google Dialogflow and IBM Watson.
Connect all your CRM, UCaaS, WFO, AI and ERP/IS solutions through a wide range of application programming interfaces (APIs).
Benefit from a global reach through the Odigo Global Voice Network that integrates with local telcos in over 100 countries.