Cookie Settings

Request a demo

Get access to all the tools and information necessary for the customer's life cycle at Odigo by heading to our client portal

My Odigo

The Odigo Global Voice Network

Connect with your customers anywhere in the world with a carrier-grade voice network integrated with telcos in over 100 countries.

High-quality customer service depends on a solid, secure, carrier-grade telco network

The Global Voice Network delivers:

  • High-quality, cost-effective connectivity at country and regional levels, with telco alliances across the globe and a partnership with Amazon Web Services (AWS).
  • World-class data security and the capacity to keep customer data in the country where it is collected, if required.
  • The efficiency of dealing with a single partner with global reach for all your telco connectivity needs.
  • Best-in-class services maintained by continuous Quality of Service (QOS) monitoring
  • Scalable capacity to handle call traffic peaks.

International telco coverage from a single provider

Odigo has a global infrastructure presence with multiple Points of Presence (PoPs) and carrier-grade telco installations on every continent. This geographical proximity to your customer interactions ensures high-quality voice services.

Odigo telco infrastructure

  • 10 PoPs (2 per country)
  • Redundant telco core and telco carrier connectivity
  • High security (ISO 27001:2013)
  • 65,000+ concurrent channels
  • 3 billion CX interactions per year
“We have built the reach and resiliency of the Odigo Global Voice Network over many years, and we continue to enhance it, because we know it is fundamental to the quality of service our clients can give their customers.”
Jérémy Rolandez Network Delivery Manager at Odigo
Jérémy Rolandez

The complete telco package

Odigo has established strong partnerships with telco operators all over the world in order to ensure you receive a very high quality of service. Large call volumes allow us to offer you competitive prices wherever you need to connect with your customers.

These partnerships with local and regional partners mean we can provide direct routing to your customers and avoid transit telco carriers.

To ensure regulatory compliance in major markets, Odigo has the status of telco operator in these countries (with several more planned): 

  • Austria
  • Belgium
  • France
  • Germany
  • Italy
  • Luxembourg
  • Netherlands
  • Norway
  • Poland
  • Switzerland
  • UK

Odigo has direct interconnections or partnerships with:

  • Orange
  • SFR
  • Bouygues Telecom
  • Free

For organizations that need to provide international or regional service, Odigo has partnerships with several transit operators:

  • BICS
  • Voxbone (now Bandwidth)
  • Colt
  • Orange
  • PCCW
  • Telefonica
  • BT
  • Gamma

Odigo connections with regulatory authorities

Odigo has a close relationship with several national regulatory authorities such as:

Odigo connections with professional telco associations

Ensuring we have a voice in the development of telco standards, Odigo is a member of three important professional associations in France, and we are developing similar relationships with associations in other strategic markets.

Delivering high-quality service with the Odigo Global Voice Network

Get in touch for more insights into the value the Odigo Global Voice Network can bring to your organization

Show more
  • High call volume and quality
  • Secure data
  • Global reach
Contact our experts

Discover additional advantages our cloud-based contact center solutions offer

CRM integration

Learn more about seamlessly integrating your CRM with our Odigo CCaaS solutions.

UC integration

Exploit communication opportunities by connecting internal and external business tools such as Teams.

AI connectors

Integrate your Odigo CCaaS solution with AI from industry leaders, such as Google Dialogflow and IBM Watson.


Connect all your CRM, UCaaS, WFO, AI and ERP/IS solutions through a wide range of application programming interfaces (APIs).

Trust and security

Rely on a cloud-based solution that complies with all security standards.