Cookie Settings
Get access to all the tools and information necessary for the customer's life cycle at Odigo by heading to our client portal
The Odigo™ solution gives us access to insights we didn’t have.
PMU
The ease of integration with our CRM, Salesforce and the omnichannel capacity are the main advantages of the Odigo platform for Luminus.
Luminus
Since we installed Odigo, our resolution rate has increased by 20%.
Mr. Bricolage
Our customer relations centre uses an Odigo solution. It works perfectly. We chose Odigo because it allowed us to virtualize customer relationships
KparK
Odigo has been a OUI.sncf’s partner for a few years now and is a vitally important partner.
OUI.sncf
14% of our incoming call flow is automated. Of that 14%, 47% is managed without the help of an agent.
Malakoff Humanis
We observed an improvement in regards to ease-of-management and reporting, which has led to increased productivity and better management.
Chronopost
The information collected on this form qualifies as personal data. Odigo, as the Data Controller, will only use your personal data for the purpose of processing and/or responding to your requests. For more information on the processing of your personal data or your rights, please consult our detailed Privacy Policy.
Thank you !
Your message has been sent.
One of our team members will contact you shortly.
Don’t miss any information about client experience – visit our website at www.odigo.com and follow us on on our social channels:
We are sorry, the form submission failed. Please try again.
Odigo is now a partner for Google Cloud’s Contact Center AI (CCAI) solution. Odigo sales teams will work with Google Cloud to help existing and new clients to develop individual AI solutions for their specific CX needs. Access to Google Cloud’s AI technology makes Odigo’s solutions available to more people across the globe than ever.
Odigo has been named as a Visionary in the Gartner Magic Quadrant for Contact Center as a Service, making it the only European Contact Center as a Service (CCaaS) provider to receive such Magic Quadrant positioning. We believe this prestigious recognition is due to Odigo’s efforts as a global actor in developing leading-edge cloud communication solutions for organizations across all sectors.
It’s not easy for brands to meet customers’ rising expectations. What’s the best way to offer them a rewarding experience and a consistent customer journey? By leveraging a Contact Center as a Service (CCaaS) solution that allows brands to shift their focus from channels towards a seamless integration of all customer interactions within a single conversation.