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Odigo named a Visionary in the 2020 Gartner Magic Quadrant for Contact Center as a Service, for the first year in which CCaaS has been measured in a global quadrant.
Odigo named a Leader in the ISG Provider Lens™ CCaaS 2020 report.
“We are extremely proud to be recognized as a Leader in the ISG Provider Lens™ Contact Center as a Service – CX 2020 Global Quadrant Report. As the only European company named to this prestigious list, it gives us great satisfaction to know that our teams’ commitment to developing open, innovative CCaaS solutions that enrich customer and agent experiences is appreciated by ISG.”
“[We] are proud to be the only European Contact Center as a Service (CCaaS) provider named a Visionary in the 2020 Gartner Magic Quadrant for Contact Center as a Service. We believe our cutting-edge innovations in artificial intelligence (AI) and natural language understanding (NLU) distinguish Odigo as a forward-thinking player on the world market.”
Positioned for the first time as a Leader in Gartner’s Magic Quadrant for Contact Center as a Service, Western Europe
Chosen as a Google Tech Partner
Recognized as Cloud Partner of the Year – Verint
Named a Leader in the ISG provider Lens™ CCaaS 2020 report
Declared a CSAT Leader in the MARKESS by exaegis VSi
Positioned as a Visionary in 2020 Gartner Magic Quadrant for Contact Center as a Service
Recognized as Cloud Partner of the Year – Verint (2nd year in a row)
*Disclaimer: Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.