Get access to all the tools and information necessary for the customer's life cycle at Odigo by heading to our client portal
You choose the statistics the dashboard shows so you can make well-informed decisions quickly.
Monitor progress on each business goal by displaying only the data views that you need in pre-configured reports.
Easily customize the look and feel of graphs and widgets, and create custom metrics and repors, to suit your decision-making needs.
Export any raw data and reports from your contact center to use in your own data solutions.
Ensure quality management and support to drive agent performance and customer satisfaction.
Capture all your vocal interactions for easy transcription and analysis.
Tracking the right KPIs enables the real-time assessment, coaching and training that improves contact center agent performance.
Empower your agents with the flexibility to schedule, swap and bid for shifts.