White paper:
Cybersecurity in the contact center

What are the risks and how can you protect yourself against them using the SaaS model?

When it comes to cybersecurity,
it’s no longer a question of knowing if an organization is going to be attacked, but when.

In the field of customer relations, new threats are emerging and contact centers are both a primary and indirect target for criminals.

This white paper provides a better understanding of cyber-attacks to help anticipate and counteract them.

The Odigo insights complemented by expert commentaries from AWS, cover key principles:

Best practices for optimizing security using the SaaS model.
Shared responsibility frameworks for comprehensive protection.
New security standards and regulations that are raising the bar for customer data protection.
Advances in detection that help respond rapidly to security incidents.

Download the white paper

Contact center security is evolving in line with emerging threats. Find out how the SaaS model can help protect customer data in this white paper.

E-mail

First Name

Last Name

Company

Job title (optional)

Phone (optional)

Country

Lead Source

I don't want to receive marketing emails and other personalized communications about Odigo’s news and new features.

The information collected on this form qualifies as personal data. Odigo, as the Data Controller, will only use your personal data for the purpose of processing and/or responding to your requests. For more information on the processing of your personal data or your rights, please consult our detailed Privacy Policy.

Thank you !

Your request has been taken into account.

Click here to access the new European CCMA research.

Don’t miss any information about client experience – visit our website at www.odigo.com and follow us on on our social channels:

We are sorry, the form submission failed. Please try again.

White paper:Cybersecurity in the contact center

When it comes to cybersecurity, it’s no longer a question of knowing if an organization is going to be attacked, but when.

The Odigo insights complemented by expert commentaries from AWS, cover key principles:

Download the white paper

White paper:
Cybersecurity in the contact center

When it comes to cybersecurity,
it’s no longer a question of knowing if an organization is going to be attacked, but when.