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Design the optimal configuration of Odigo CCaaS capabilities for your business needs.
Launch your new solution rapidly and efficiently to minimize time to value (TTV).
Realize a solution tailored for your contact center, using professional services expertise and best practices developed over hundreds of Odigo implementations.
We partner with our clients for the long-term, not just for the time it takes to sell our solution. Our professional contact center services deliver expert help throughout the planning, deployment and operation of your CCaaS solution, ensuring you get maximum value from your investment.
Expert services for the development of IVR, from the simplest systems to those with Natural Language Understanding (NLU) capabilities.
Customize every aspect of your Odigo CCaaS solution for your interaction needs, from agent console design to multi-channel handling strategy and reporting.
Sophisticated bot design services help you precisely define use cases and deploy the right level of automation capabilities for your business goals.
Services for smooth customer relationship management (CRM) system integration, including Salesforce and Pegasystems.
Industry: Media & Entertainment
Industry: Public Sector
Markets: Asia Europe South America
Markets: Benelux France