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Easy-to-use interfaces and the Odigo Academy’s practical training mean you will master the main solution use cases very quickly while acquiring the necessary knowledge to train your end users efficiently.
By concentrating on training your trainers first, we maximize the speed of knowledge transfer to your contact center agents, supervisors and administrators.
Our coaches understand the challenges your agents, supervisors administrators face because they all have hands-on, professional experience in those roles.
Odigo Academy coaching prioritises practical exercises over theory to ensure your people are comfortable using your new contact center features as quickly as possible.
Develop expertise in outgoing call campaigns, IVR design, contextual routing and other specializations with our additional training modules.
Industry: Transport and Mobility
Markets: Asia Europe
Industry: Financial Services and Insurance