Get access to all the tools and information necessary for the customer's life cycle at Odigo by heading to our client portal
Eliminate expensive telephony equipment and software with innovative WebRTC (Web Real-Time Communication) – globally standardized Google APIs enabling direct peer-to-peer communications without the need for software installation on your workstations
Simplify adding sites, functions, applications and processing capacity with an adapted and scalable SaaS approach.
Deploy a WebRTC softphone solution that covers call collection to call routing.
The strong integration with our routing engine allows optimized orchestration through targeted call distribution to available advisors with the right skills to better answer your customers’ needs.
Enable agents to access voice channels from anywhere with a solution that works with all modern browsers.
Integrate your WebRTC softphone solution with automated call distribution to further optimize customer journeys.
A simple plug-in adds softphone call management to the full range of features provided in the agent console.
With all voice data encrypted and securely routed over the public internet, there is no need to build a private network between your contact center and Odigo.