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NLU-equipped bots can identify and resolve a wide range of interactions, and understand when they need to hand off to a human agent.
Access comprehensive, industry-specific corpora developed and refined over a decade of engagements.
Ongoing support ensures your bots remain at the cutting edge of natural language processing (NLP) capabilities.
Industry: Financial Services and Insurance
Industry: Public Sector
Industry: Transport and Mobility
Automate your interactions with customers on any voice or digital channel.
Discover how 30+ years of experience in managing vocal journeys through interactive voice recognition (IVR), augmented with natural language processing (NLP), can streamline your automation-based qualification process.