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Open APIs, flexible CCaaS solutions and agile methodologies ensure you connect with diverse internal and external ecosystems (AI, CRM, UC, WFO).
Trained CX experts dedicated to your sectors customize our solutions after gaining a detailed understanding of your organization’s challenges and desired objectives.
Customized, interactive sessions maximize the effectiveness of your transformation and enable you to leverage the full potential of your Odigo CCaaS solution.
Dedicated teams build meaningful, long-term relationships with your organization so that they can react quickly to your requests and anticipate your future needs.
Increased revenue and market presence for your organization are priorities as our reseller teams optimize your customer experience with an Odigo solution.
As a solution provider, we actively support our customers in adopting digital and cloud-based technologies. With the help of Odigo’s solution, which we now regard as part of our WTG cloud solution strategy, we have the perfect enterprise solution for large call centers in our portfolio.
converneo already has an excellent track record in the corporate CX market. This partnership will enable us to maintain our status as a preferred CX partner and industry expert due to Odigo’s high level of integration capabilities and flexibility. Working with Odigo will increase our ability to further expand core applications, especially in the CCaaS environment.
DDM Consulting already has an outstanding track record in the enterprise CX market. This partnership will enable us to enhance our status as a CX partner of choice, due to Odigo’s formidable integration capabilities with core applications.
Reducing contact center wait times is foundational to improving customer experience (CX). Customers are abandoning brands that fail to respect their time, and switching to companies that find ways to continuously reduce contact center wait times. Deploying the right solutions positions contact centers to gain new customers and build lasting loyalty.
Odigo enters into partnership with WTG and thus consistently pursues the indirect sales approach for Germany.
Odigo strengthens its presence in Germany through a partnership with converneo GmbH, a German system integrator that equips companies with customer engagement solutions.
Odigo increases its presence in Germany and the Benelux market by partnering with DDM consulting, a Belgian system integrator that provides contact center solutions to large organizations.
Lacking the technical infrastructure to deal with a new reality at the beginning of March, leading Belgium-based telecom VOO urgently required remote work capabilities. Partnering with RingRing, an established provider of its omnichannel cloud solutions, enabled Odigo to support VOO in achieving a smooth transition to remote work.
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