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Odigo, recognized as a Visionary in the 2020 Gartner Magic Quadrant for Contact Center as a Service, has a proven track record of delivering innovative CX solutions that achieve measurable results. Managing over 3 billion interactions for more than 250 of the world’s leading brands shows we have the experience you’re looking for in a CCaaS partner.
We are accessible and you will have a personal relationship with our dedicated sales and delivery teams. Preferring quality over quantity, we form a limited number of strong partnerships with committed organizations.
We work closely with our partners to ensure they have everything they need to propose, sell, implement and support Odigo solutions, including lead generation and training sessions, along with support in pre-sales and build phases of projects.
Our robust solutions seamlessly integrate with a wide range of CX technologies and ecosystems, so you can confidently offer Odigo solutions to all your clients. Smoothly integrate with leading CX providers, including Salesforce, Verint, Google Dialogflow, IBM Watson and many others through our wide range of APIs.
Rely on a dedicated Partner Manager, Service Delivery Manager and specialist teams who provide local, pre-sales and sales support.
Get the latest insights on market trends, best practices and emerging technologies, along with pre-sales presentations, RFP materials and resources including use cases, certifications, SLAs, quotations and detailed product documentation.
Enjoy free, comprehensive training sessions designed for your project managers, developers and sales teams, along with monthly product webinars.
Implement a tailored 24-month go-to-market plan designed between your team and Odigo experts that includes joint communication campaigns, newsletters and other actions to generate leads.
Leverage your Odigo demo account and sandbox to conduct insightful customer presentations that prove your value.
A leading systems integrator specializing in solutions for the largest and most demanding organizations.
A leader in cognitive solutions, proposing a full end-to-end customer experience from AI-based applications to contact center management.
A global leader in cloud services and solutions that operates in 17 countries throughout Europe, North America and Latin America.
A Spanish leader highly experienced in integrating Salesforce with contact center solutions.
A renowned German system integrator with extensive experience in providing intelligent contact center solutions to large organizations.
A German contact center specialist, with strong expertise in providing CCaaS solutions across multiple industries.
As a solution provider, we actively support our customers in adopting digital and cloud-based technologies. With the help of Odigo’s solution, which we now regard as part of our WTG cloud solution strategy, we have the perfect enterprise solution for large call centers in our portfolio.
converneo already has an excellent track record in the corporate CX market. This partnership will enable us to maintain our status as a preferred CX partner and industry expert due to Odigo’s high level of integration capabilities and flexibility. Working with Odigo will increase our ability to further expand core applications, especially in the CCaaS environment.
DDM Consulting already has an outstanding track record in the enterprise CX market. This partnership will enable us to enhance our status as a CX partner of choice, due to Odigo’s formidable integration capabilities with core applications.
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