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Odigo named a Visionary in the 2021 Gartner® Magic Quadrant™ for CCaaS

We believe that obtaining this recognition for two straight years in a row makes us your global CCaaS partner of choice.

  • AI, NLU and automation capabilities
  • Highly-scalable offers and operational expertise that support every contact center
  • Track record of trusted experience in customer service
  • Strong commitment to supporting agile contact centers
  • Forward-thinking vision of co-innovation through global proofs of concept

1. Gartner and Magic Quadrant are registered trademarks of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved. 

2. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. 

3. Gartner, Magic Quadrant for Contact Center as a Service, By Drew Kraus, Pri Rathnayake, Steve Blood, 9 August 2021 

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Odigo

Gartner Peer Insights reviews constitute the subjective opinions of individual end users based on their own experiences, and do not represent the views of Gartner or its affiliates.

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