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Secure IVR payment system

Integrate a Payment Card Industry Data Security Standard (PCI-DSS) certified IVR solution with your customer relationship management (CRM) system.

Deploy an IVR system that protects your customers’ data

Provide a smooth and secure customer payment experience

  • Improve your conversion rates with an efficient customer payment process.
  • Achieve PCI-DSS compliance with a single innovative solution.
  • Offer your customers the choice of fully automated IVR payments or transfer them to your IVR system at any time during an agent-assisted call.

Certified secure IVR system

Achieve compliance and comfort with:

  • A PCI-DSS Level 1 certified solution.
  • A customisable IVR interface with welcome messages, music and multiple payment options.
  • A secure and scalable solution connected to the biggest Payment Service Providers (PSPs) on the market (Worldline, Ingenico Group, Paybox, Systempay and Worldpay).

IVR system Payment Service Providers (PSP)

An IVR solution compatible with global PSP leaders ensures that your organisation can provide your customers with multiple payment options.
Payment IVR is an essential service for many contact centres. Odigo ensures your payment IVR system is simple and secure to use for your customers and protects their data.
Elisabeth De Longeaux Product Marketing Manager at Odigo
Elisabeth De Longeaux

Get in touch for more insights into the value secure IVR systems can bring to your organisation

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  • Secured payment experiences
  • Customised interfaces
  • Improved conversion rates
Contact our experts

Learn more about how to optimise your customer and agent engagement

Unified agent console

Manage all channels in one intuitive console that can be integrated with your CRM and external business tools. Empower your agents with a console that provides comprehensive customer views over all channels.

360-degree customer overview

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Be more proactive and achieve customer loyalty by using outbound calls intelligently.

Softphone Web RTC

Provide real-time, next-generation phone line connections over the Internet. Give your agents the flexibility to communicate with customers wherever they are.


Eliminate Eliminate frustrating wait times and give your customers the option to schedule a callback at a time convenient for them.

Interactive widget

Operationalise raw data so you can focus your efforts. Customise your console to only include the relevant information you need to drive your business and enable customer engagement optimisation.