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Find an Odigo partner

Our partners know your market and provide comprehensive support on your digital transformation, from planning to execution and beyond. They implement customised versions of Odigo solutions and provide consultancy services to help you deliver excellent customer experience.

Odigo partners enable your digital transformation

Odigo forges partnerships with organisations that share our commitment to open, robust solutions that provide agile support for your contact centres. Our CCaaS expertise and their in-depth local market knowledge ensure that, together, we deliver scalable, evolutive omnichannel solutions perfectly suited to your needs.

Benefits of our partnerships for organisations like yours

Integration

Open APIs, flexible CCaaS solutions and agile methodologies ensure you connect with diverse internal and external ecosystems (AI, CRM, UC, WFO).

Expertise

Trained CX experts dedicated to your sectors customise our solutions after gaining a detailed understanding of your organisation’s challenges and desired objectives.

Trainings

Customised, interactive sessions maximise the effectiveness of your transformation and enable you to leverage the full potential of your Odigo CCaaS solution.

Support

Dedicated teams build meaningful, long-term relationships with your organisation so that they can react quickly to your requests and anticipate your future needs.

Growth

Increased revenue and market presence for your organisation are priorities as our reseller teams optimise your customer experience with an Odigo solution.

Partners who deliver Odigo solutions

Here are the companies we’re proud to recommend as Odigo partners:
DDM Consulting
Campus Blairon 488 2300 TurnhoutEmail: frank@ddmconsulting.euPhone: +32 14 40 50 10
Capgemini
Head Office Capgemini Service Place de l’Étoile 11 rue de Tilsitt 75017 ParisPhone: +33 1 47 54 50 00
Converneo GmbH
Nikolaistr. 12-14 04109 LeipzigEmail: V.Ehbrecht@converneo.dePhone: +49 341 22 389 100
DDM Consulting
Im Mediapark 5 50670 KölnEmail: roger@ddmconsulting.euPhone: +49 221 9820 9760
WTG communication GmbH
Wilhelm Schütze mbH Berlin Max-Dohrn-Straße 8-10 10589 BerlinEmail: dirk.walla@wtg.comPhone: +49 30 85001 0
Capgemini
Potsdamer Platz 5 D-10785 BerlinPhone: +49 30 88 70 30
Capgemini
Utrecht – Leidsche Rijn (HQ) Reykjavikplein 1 3543 KA
Utrecht Postbus 2575 – 3500 GN Utrecht
Email: rene.witjes@capgemini.comPhone: +31 30 203 0500
DDM Consulting
Lange Dreef 11-C 4131NJ VianenEmail: rijk@ddmconsulting.euPhone: +31 347 322 551
Everis
Camino Fuente de la Mora 1, 28050, MadridEmail: marcos.obed.gonzalez.velazquez@everis.com
IBM Global Services
Santa Hortensia 26-28 28002 Madrid
VASS
Avenida de Europa 1, 28108 Alcobendas (Madrid)Email: alvaro.arroyo@vass.es
Capgemini
Edificio Oxxeo Calle Puerto de Somport 9 28050 MadridPhone: 91 6577000
Capgemini
40 Holborn Viaduct EC1N 2PB LondonPhone: +44 (0) 330 588 8000

Odigo is a true end-to-end partner. But don’t just take our word for it:

As a solution provider, we actively support our customers in adopting digital and cloud-based technologies. With the help of Odigo’s solution, which we now regard as part of our WTG cloud solution strategy, we have the perfect enterprise solution for large call centres in our portfolio.
Dirk Walla
CEO at WTG communication GmbH

Dirk Walla
converneo already has an excellent track record in the corporate CX market. This partnership will enable us to maintain our status as a preferred CX partner and industry expert due to Odigo’s high level of integration capabilities and flexibility. Working with Odigo will increase our ability to further expand core applications, especially in the CCaaS environment.
Sebastian Quart
Managing Director at converneo GmbH

Sebastian Quart
DDM Consulting already has an outstanding track record in the enterprise CX market. This partnership will enable us to enhance our status as a CX partner of choice, due to Odigo’s formidable integration capabilities with core applications.
Napoleon Theuns
CEO at DDM Consulting

Napoleon Theuns
  • WTG communication GmbH
  • converneo GmbH
  • DDM Consulting

Partner news and events

October 19, 20213 min The importance of customer service in tourism: how CCaaS is transforming travel

Many industries are still reeling from the effects of Covid-19, and none more so than travel and tourism businesses. Uncertainty stretches on, and changing government restrictions are forcing companies to become ultra-flexible. As the industry seeks to promote a more resilient and sustainable form of travel industry, the importance of customer service in tourism has never been higher.

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April 16, 20214min Provide 24/7 customer support while freeing up agents’ time with an omnichannel bot

With banks reducing their number of brick-and-mortar locations, how can they continue to deliver rewarding, personalised customer experience? One way is to harness the transformative power of automation. By handling more and more use cases, an omnichannel bot can drive customer service efficiency, reduce costs and enable banking advisors to focus on high-value interactions.

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February 11, 2020 3 ways to finetune your finance contact centre

New-age customers don’t mind speaking to bots about their finances – so long as their queries are resolved in the quickest and most efficient ways possible. Contact centres can now embrace artificial intelligence (AI) to deliver seamless customer experiences every time.

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Learn about the benefits of the Odigo partner program and our partner ecosystem

Learn about the benefits of the Odigo partner program and our partner ecosystem

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