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Migrate your Avaya contact centre to Odigo!

Treat yourself to the innovative solution you deserve 

Choose Odigo™’s agile, scalable and robust cloud solution!
Our experts are here to support you at every stage of your migration.

The events of the last two years have brought many changes, forcing you to rethink customer relations: the rise of remote working, the normalisation of self-service (chatbots and virtual assistants, etc.) and digital channels. A SaaS solution allows you to manage the new needs of your customers, bringing innovation and reactivity.

To ensure a seamless, quality customer experience, your business needs a stable, and above all scalable platform that can handle omnichannel customer journeys. Odigo has expertise in cloud migration, customer journeys and data analytics. Choosing a leader in Contact Centre as a Service (CCaaS) solutions is not enough. That’s why our 250 experts, including telecoms, ensure full support: from initial assessment to launch and beyond

The benefits of migrating your contact centre to the cloud with Odigo are many:

Proven ROI

An effective solution with a proven ROI, cloud-based that enables forecasting and cost reduction

Artificial intelligence

An invest in the future of your customer relationship with artificial intelligence (AI) that provides your customers with a unique and seamless omnichannel experience

Employees’ satisfaction

With AI support, employee will gain in productivity and efficiency

Data security

Control risks by securing customers’ data

Openness

The migration of your contact centre and your application ecosystem (CRM, WFM, QM)

Odigo solutions at a glance

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We know that any change can be daunting. That’s why Odigo engages and guides you every step of the way.

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