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Rethinking customer service in 4 easy steps

An Odigo practical guide

Back to back challenges can leave utility companies simply trying to ‘cope’ with call volume. What if by rethinking customer service enhanced performance, differentiation and customer satisfaction are back on the agenda?

Don’t settle for getting by when you can outperform the competition.

PG Utilities
  • Prepare
  • Predict
  • Prioritise
  • Provide

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Thank you for your interest. Please download the Practical Guide for Utilities by clicking on the link below.

Practical Guide for Utilities | Rethinking customer service in 4 easy steps. Download the article

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