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The last twenty years have witnessed groundbreaking technological development, starting with the Artificial intelligence (AI) dominates conversations about innovation, technology and new ways of working. But how do C-suite executives across industries really feel about the opportunities AI, and its subfield natural language processing (NLP), bring to customer experience (CX)?
Get the latest independent market research from Davies Hickman, commissioned by Odigo, which gauged the attitudes of 1,000+ European business executives, with different managerial responsibilities, across a wide range of industries.
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Click here to download the AI for CX, a look at European businesses paper.
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