Cookie Settings
Get access to all the tools and information necessary for the customer's life cycle at Odigo by heading to our client portal
Odigo recommended by 86% of customer reviews
Of these customers, are from very large organisations with over $10 billion in revenue.
Of these customers, are from very large organisations with revenue of $1-10 billion.
All reviews are 4 or 5 stars
Great tool for managing contact centre flows – with fast deployment and implementation. Communication with the product team was excellent and has enhanced the customer experience with the human touch automated responses.
The service supports connecting via all the communication channel option, namely chat, audio & video. The user can also share attachment for proof of any transactional issues.
I am overly impressed with the features so far especially for our IVR designer feature in support of our interactive vocal service.
Odigo has been the central tool in handling the contact central flows with the plus point in terms of integration and pricing. The customer support as also been great. Overall, Odigo is very balanced product in a competitive market.
Odigo’s solution manages 30 M calls. It proves it is a robust solution… We are a customer of Odigo since 2013. We really appreciate the collaboration and the service that is provided. The key points we highly appreciate are: the product, its capacity to adapt to a complex public health entity that manages several regions and has different types of users.
Odigo, the omnichannel contact centre partner all customers should have. We have an important backlog with Odigo in which we have also integrated this experience into the Salesforce CRM and the synergies are extraordinary.
Want to learn more? Complete the form to download the full 2023 Gartner Peer Insights ‘Voice of the customer’ report.
By clicking, I acknowledge that my personal data will be processed by Odigo for the purpose of managing our commercial relationship. In accordance with applicable data protection laws, you have the right to access, rectify and delete your personal data. You also have a right to the portability of your data as well as a right of objection and limitation of the processing of your personal data. For more information, see our privacy policy of the data.
Thank you !
Your request has been taken into account.
Click here to access the Gartner Peer Insights 2023 report.
Don’t miss any information about client experience – follow us on on our social channels:
We are sorry, the form submission failed. Please try again.
