Davies Hickman | AI for CX, a look at European businesses

March 18, 2022

Leveraging AI to enhance CX – a look at European businesses

A Davies Hickman research paper

The last twenty years have witnessed groundbreaking technological development, starting with the Artificial intelligence (AI) dominates conversations about innovation, technology and new ways of working. But how do C-suite executives across industries really feel about the opportunities AI, and its subfield natural language processing (NLP), bring to customer experience (CX)?

Get the latest independent market research from Davies Hickman, commissioned by Odigo, which gauged the attitudes of 1,000+ European business executives, with different managerial responsibilities, across a wide range of industries.

Download our white paper and learn practical tips on how to:

The level of confidence in AI’s capacity to add value now and in the future
Key areas of interest for the application of AI to CX
The growing interest in deploying NLP
How approaches and challenges differ between European countries
… and much more !

First Name

Last Name

E-mail

Company

Industry

Country

Job title (optional)

I want to receive marketing emails and other personalised communications about Odigo’s news and new features.

The information collected on this form qualifies as personal data. Odigo, as the Data Controller, will only use your personal data for the purpose of processing and/or responding to your requests. For more information on the processing of your personal data or your rights, please consult our detailed Privacy Policy.

Lead source

Thank you !

Click here to download the AI for CX, a look at European businesses paper.

Don’t miss any information about client experience – follow us on on our social channels:

We are sorry, the form submission failed. Please try again.