Cookie Settings
Get access to all the tools and information necessary for the customer's life cycle at Odigo by heading to our client portal
2022 brings you the 19th edition of the UK Contact Centre Decision-Makers’ Guide by ContactBabel. Founded in 2000, ContactBabel is a leading analyst firm for the contact centre industry with the experience to ask the right questions.
This major annual report studies the performance, operations, technology and HR aspects of UK contact centre operations. To really differentiate yourself from your competitors take a closer look at what is expected and achievable in your contact centre.
Odigo is proud to sponsor the ‘Personalisation’ Chapter in the guide.
By clicking, I acknowledge that my personal data will be processed by Odigo for the purpose of managing our commercial relationship. In accordance with applicable data protection laws, you have the right to access, rectify and delete your personal data. You also have a right to the portability of your data as well as a right of objection and limitation of the processing of your personal data. For more information, see our privacy policy of the data.
Click here to download the Personalisation Chapter from the 2022 ContactBabel Decision-Maker's Guide.
Click here to download the full 471-page 2022 ContactBabel Decision-Maker's Guide.
Don’t miss any information about client experience – follow us on on our social channels:
We are sorry, the form submission failed. Please try again.
