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As 2020 has come to an end, we have compiled a video of some of the defining moments and milestones we’ve experienced this year.
We put this video together to celebrate the successes of 2020, and the people that made them possible. Too much has happened this year to include everything, but we’ve showcased some of the moments that had the greatest impact on us as a team: growing our company, moving our headquarters, adapting to remote work, reinventing our workspace and receiving recognition from Gartner and ISG as CX leaders. We hope you enjoy the video, and wish you all the best in the new year.
The latest customer service trends in six European markets are revealed in new report supported by Odigo.
We’re in the top 25% of companies for sustainability.
The Call Centre Management Association (CCMA) have done it again with another enlightening look at the state of service from both sides of the equation.