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Key figures
years of market experience
passionate professionals
teams in France, Spain, the United Kingdom, Germany, the Netherlands and Belgium
of new employees are recruited on the basis of internal recommendations
“We’re the pre-sales team. We’re an elite squad of problem solvers, that not only solve our customers problems but we also bring innovation into Odigo."
“The most important thing is professional curiosity. You’re constantly learning about the solution you’re dedicated to.”
"We are a small company with a big ambition: to be the world leader of the CCaaS market"
Joining Odigo comes with the promise of being well-integrated, whatever your profile and background. In fact, 95% of our employees feel they are treated fairly, whatever their sexual orientation, ethnic origin, age or gender (Source: Great Place to Work survey, November 2022). We share corporate objectives to foster inclusion and diversity, one of which is to promote the recruitment of women in our sector. In fact, by 2022, 45% of our recruits were women, an 11-point increase from 2021.
We offer a wide range of training programs: a common base shared by all employees, Talent Development (Soft Skills, Odigo Leader Program for managers), technical expertise, certification training, and other diversified topics depending on your position and needs. You’ll benefit from a dedicated weekly time slot in your diary to develop your skills: Odigo Training Time.
Through our internal mobility site, you can seize opportunities in new teams, new entities or even new cities (four sites in France). We offer a flexible work-from-home policy throughout France, up to 14 days a month.
As a candidate, you’ll be supported throughout the process by the Talent Acquisition team, with clear communication at every stage. Whether the outcome is positive or not, each final interview is followed by a feedback session. On the employee side, every month we take the pulse of our teams through a survey, which is then shared. You’ll also take part in the major rituals that mark the life of the company: annual kick-offs, monthly webcasts, and Q&A sessions with the board, with a policy of transparency and zero taboos.
As a signatory to the United Nations Charter, we are very proud to have been awarded an EcoVadis Silver Medal in recognition of our CSR approach. We invite our employees to take part in a wide range of solidarity actions throughout the year, supporting various associations for their positive impact. For example, by becoming a Giver of Voice for people unable to read, by supporting associations through mobility challenges and much more.
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🌟 Retour en images sur le webinaire exclusif Odigo x ILLUIN Technology !Nous avons eu le plaisir d`échanger autour des chatbots nouvelle génération et de l’impact de l’IA générative sur les canaux digitaux.#Webinaire #IA #Chatbot #Digital #Odigofr #ILLUIN
Eric HAINNAUX, VP Customer Care chez Odigo, est intervenu au ServiceNow World Forum, qui a eu lieu ce mardi au Carrousel du Louvre.Ce fut l`occasion de montrer comment Odigo déploie ServiceNow Customer Service Management pour atteindre ses objectifs de satisfaction client, un enjeu au cœur de sa stratégie.Merci à Marko Popović, Directeur Solution Consulting chez ServiceNow, pour la co-animation de cette session !#servicenow #odigo #ai
Retrouvez l’interview de Maylis CROUZAT, Chief Legal, CSR and HR Officer chez Odigo.Maylis nous partage notamment l’activité d’Odigo, ses enjeux, ainsi que les raisons de nous rejoindre !RDV sur notre site carrière : Site carrières Odigo#odigofr #odigorecrute
👉 We were delighted to welcome 10 new talents to our teams recently 🚀Meet our newcomers:🔵 Bertrand GAVOTY🔵 Manon GOUGET🔵 Aurélie Kabulo🔵 Antonin GIRARD🔵 Guillaume ARQUILLIERE🔵 Leslie Bossu🔵 Ali Ping🔵 Luis Angel Lopez🔵 Victor Freixo🔵 Hugo Sanchez#odigo#proudofodigo#newcomers
Ce matin, nous avons eu le plaisir de lancer la New Release Odigo 2024.b !Nos clients ont pu découvrir les offres et les évolutions fonctionnelles majeures de cette nouvelle version, pour une amélioration continue de l’expérience utilisateur 🚀🕑 RDV le 7 novembre 2024 pour assister notre prochain webinar. Nous évoquerons les cas d`usages de l`intelligence artificielle appliquée aux canaux digitaux.#IA #odigo #odigofr #newrelease #SaaS #CCaaS
🔵 All4CustomerMeetings : Il est encore temps de nous rencontrer sur notre stand E26 !👉 Nos experts Darya Makeeva, Cedric DINET et Caroline de Richemont vous attendent aujourd`hui jusqu`à 18h30 et demain de 8h45 à 18h00.➡ Venez échanger sur vos problématiques du moment et découvrir les nouvelles fonctionnalités de nos solutions. #odigofr
📢 Rencontrez-nous au Salon #All4CustomerMeetings !🤝 Nos experts vous attendent stand E26 ! Darya Makeeva, Cedric DINET, Caroline de Richemont. 🍸 N’oubliez pas : la soirée de gala sponsorisée par Odigo, le jeudi 19 septembre à 20h30.
📰 Découvrez CX, la revue des professionnels de la relation client.📢Un magazine incontournable pour tous les acteurs de la relation client. Ne manquez pas les dernières news marchés, les paroles de nos experts et les interviews exclusives de véritables professionnels. 🗣 Vous y trouverez entre autres, les témoignages de Florian Grumiller (#BlueLink), de Frédérick Imbert (#Allianz) et Merima Zintout (#AirFrance) sur les JO, l`ovni de la relation client François Julia, et les événements de la rentrée dont la Dictée de la relation client organisée par le blog Sens du client de Thierry Spencer.Pour lire la revue c`est ici : https://bit.ly/4cSsKTQ#odigofr #CX #Magazine #relationclient #serviceclient
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