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Odigo’s main strengths highlighted in the ISG Provider Lens™ Contact Center as a Service 2022 report are:● Ensuring effectiveness for complex organizations,● Offering a SaaS-based suite of products,● Enabling seamless omnichannel experiences for customers and a satisfying experience for agents. Odigo™ scalable solution handles very large organizations and supports brands with a broad international presence. Developed over more than 17 years, it relies on NLP/AI-native capabilities to engage customers, drive agile automation and optimize qualification and routing.The results are seamless omnichannel customer and agent experiences.SUPPORTING 250+ CLIENTS IN 100 COUNTRIES, ODIGO OFFERS:
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Click here to access the ISG’s Provider Lens™ CCaaS 2022 report.
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