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My Odigo

Odigo is named Global Leader for the third consecutive year in the ISG Provider Lens™ CCaaS 2022 report

Odigo’s main strengths highlighted in the ISG Provider Lens™ Contact Center as a Service 2022 report are:

●      Ensuring effectiveness for complex organizations,
●      Offering a SaaS-based suite of products,
●      Enabling seamless omnichannel experiences for customers and a satisfying experience for agents.
Odigo™ scalable solution handles very large organizations and supports brands with a broad international presence. Developed over more than 17 years, it relies on NLP/AI-native capabilities to engage customers, drive agile automation and optimize qualification and routing.
The results are seamless omnichannel customer and agent experiences.


  • Omnichannel management and data reporting
  • A consumption-based subscription model
  • Fully guided implementation from start to finish

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Fill out the form to download your complimentary copy of ISG’s Provider Lens™ Contact Center as a Service 2022 report.



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