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Natural language processing (NLP) is a crucial component of AI which enhances understanding, harvesting even more detail and context from speech and text. However, applying it is not as simple as just flicking a switch, NLP projects are diverse and require planning and thought. Discover what Odigo and Davies Hickman uncovered in the AI for CX survey about the real lived experience of those who have invested in NLP, and the outlook for the future through the eyes of European business executives.What can you expect in the second AI for CX ebook?
For a more in-depth look at where the business world stands on leveraging AI for CX, fill in the form on the right and click the submit button
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