Cookie Settings

Request a demo

Get access to all the tools and information necessary for the customer's life cycle at Odigo by heading to our client portal

My Odigo

Blogs and insights

Learn about the latest customer experience trends, strategies and technologies from our experts.
Rich
Rich communication services: the next channel for your contact center?
Elisabeth
Elisabeth De Longeaux
May 24, 2022 · 3 minutes Read more
Showing 9 matching results (Page 4 of 10)
customer-experience, omnichannel-experience, video Should your contact center offer video chat?
Guillaume Schwoerer
August 24, 2021 · 2 min Read Read more
omnichannel-experience Instant messaging is now essential to brand communication strategy
Elisabeth De Longeaux
August 3, 2021 · 3 min Read Read more
3 ways to reduce contact center wait times and build customer loyalty
Raffaele Ferrara
July 27, 2021 · 3 min Read Read more
What role will advisors play in the new era of customer experience in banking?
Germain Piveteau
July 13, 2021 · 5 min Read Read more
3 ways to improve your organization’s customer experience with NLP
Corentin Messerschmidt
July 6, 2021 · 3 min Read Read more
live chat service Live chat service – enhancing customer experience has never been easier
Elisabeth De Longeaux
June 24, 2021 · 5 min Read Read more
agent experience, contact-center Make your vocal branding a strategic customer relationship asset
Delphine Bolus
June 1, 2021 · 5 min Read Read more
agent experience, contact-center, remote-work How contact centers are finetuning work from home
Jake Gardiner
May 3, 2021 · 3 min Read Read more
omnichannel-experience, routing, skill-based-routing Skill-based routing: an evolving strategy that optimizes your agents’ strengths
Steven Harris
March 18, 2021 Read more
<< < 1 2 3 4 5 6 7 8 9 10 > >>
Maxine Allard
Maxine Allard
Senior Account Director
David Noone
David Noone
Strategic Innovation Lead | Odigo UKI
Gregor Campbell
Gregor Campbell
Account Director
Bertrand Deroubaix
Bertrand Deroubaix
Risks, Quality & Security Director
Jérémy Rolandez
Jérémy Rolandez
Network Delivery Manager at Odigo
Jean-François Teissier
Jean-François Teissier
Manager Odigo eXperience Services
Jake Gardiner
Jake Gardiner
Senior Account Executive
Paul Egret
Paul Egret
Odigo eXperience Services Director
Cédric Dinet
Cédric Dinet
Account Manager | Retail
Delphine Bolus
Delphine Bolus
Conversational UX Designer
Neil Titcomb
Neil Titcomb
UKI Sales Director – Odigo
Loic Dhallenne
Loic Dhallenne
Product Manager
Marie Verchère
Marie Verchère
Deputy Head of Odigo Experience Services France
Philippe Graimon
Philippe Graimon
Design Authority Manager | Services & Operations at Odigo
Eric Brunelière
Eric Brunelière
Head Of Production at Odigo
Thierry Saive
Thierry Saive
Delivery Director – Head of Client Practices at Odigo
Alexandre Prévost
Alexandre Prévost
Odigo Trainer, responsible for Odigo Academy
Renaud Stockman
Renaud Stockman
Customer Success Manager at Odigo
Claire Lucas
Claire Lucas
Head of Product Marketing at Odigo
Guillaume Schwoerer
Guillaume Schwoerer
Lead Product Manager at Odigo
Alain Mathon
Alain Mathon
Senior Service Delivery Manager at Odigo
Cécile Besson
Cécile Besson
Senior Product Marketing Manager at Odigo
Corentin Messerschmidt
Corentin Messerschmidt
Head of Innovation Lab at Odigo
Thibault Gilardoni
Thibault Gilardoni
Senior Sales Representative in Charge of Partner Offers at Odigo
Johanna Raux
Johanna Raux
Bid Manager at Odigo
Steven Harris
Steven Harris
Director, Strategic Clients at Odigo
Raffaele Ferrara
Raffaele Ferrara
Product Marketing Manager at Odigo
Elisabeth De Longeaux
Elisabeth De Longeaux
Product Marketing Manager at Odigo