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2020, looking back at an unprecedented year

Let’s look back at some of the defining moments and milestones we’ve experienced in 2020.
2020, looking back at an unprecedented year

As 2020 has come to an end, we have compiled a video of some of the defining moments and milestones we’ve experienced this year.

We put this video together to celebrate the successes of 2020, and the people that made them possible. Too much has happened this year to include everything, but we’ve showcased some of the moments that had the greatest impact on us as a team: growing our company, moving our headquarters, adapting to remote work, reinventing our workspace and receiving recognition from Gartner and ISG as CX leaders.

We hope you enjoy the video, and wish you all the best in the new year!

14 October 2021 Erwan Le Duff, CEO of Odigo, is a guest on BFM Business’ Décryptage

Digitalization, hybridization and personalization: the "new normal" of customer relationships? Erwan Le Duff is a guest on Stéphane Pedrazzi's #Décryptage.

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7 September 20212 min Odigo named a Visionary in the 2021 Gartner® Magic Quadrant™ for CCaaS for the second year running

Odigo, a global leader in Contact Center as a Service (CCaaS) solutions, has been named as a Visionary in the 2021 Gartner® Magic Quadrant™ for CCaaS for two years in a row.

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22 July 20213 min Odigo receives Best IT project in Omnichannel Award

The 12th Platinum Contact Center Awards recognized Odigo for customer experience and technological innovation in their omnichannel solution for Leroy Merlin Spain, which played a key role in the retailer’s successful response to the pandemic. The award was presented jointly to representatives of both organizations, at the Teatro Goya in Madrid.

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