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In July 2021, Odigo entered the top 15 of the Truffle 100 ranking, becoming the first CCaaS company to join this ranking of French software vendors. This year, we confirm our presence and our ranking in 14th place: https://www.truffle100.fr/This recognition reinforces the innovative approach strategy of the group that engages brands in reconnecting with the emotional potential of their customers through the use of cutting-edge technologies.
Zoom on the Truffe 100
The Truffle 100 was created by the private equity firm Truffle Capital and the research firm Teknowlogy, with the aim of gaining a better understanding of the national software publishing industry, analyzing its vitality, its value and employment creation and its innovation capacity. It is the benchmark indicator in the software publishing industry and has been published annually for several years. It highlights the importance of the stakes that the industry represents, and its driving role in French and European R&D (Research & Development). It shows that software publishers are one of the best vectors for innovation growth in France.
Lessons learned from the 2022 Truffle 100 ranking
The Truffle 100 reports a 16th year of growth for our industry. The 100 companies in the ranking show a 10% growth in their activity in 2021. Here is what the media is saying: BFM TV – Archimag – Le blog du modérateur – Solutions Numériques – Silicon
The most recent customer service trends in six European markets are detailed in a new report supported by Odigo.
For the third year in a row, Odigo is part of the Truffle 100 ranking of French software vendors, reaching the 17th place.
For over 40 years, the des Donneurs de Voix association has been dedicated to providing access to reading for people who are unable to read, by recording and making available audio books. It was therefore natural for Odigo, through its customer experience missions with a strong track record in voice-based solutions, to get involved and help the Association des Donneurs de Voix.